2017-11-09

Technical Support Manager
Job Opportunity at KLA Industries

Posted on Nov 9

http://www.klaindustries.com    513-939-3560

Location: Aurora, IL
Job Type: Full Time
Job ID: W4144167

Position: Technical Support Manager 
 
Company: Our client is a leading global adhesives provider concentrating on adhesives and sealants along with other specialty chemicals across the globe in all industries. Based in the US, this publicly traded company is an industry powerhouse with over 130 years of history and 5000+ employees at over 20 different sites around the world.

We appreciate our employees by providing:
 
  • Strong compensation package + bonus
  • Excellent benefits
  • 401K company match plus an industry leading retirement plan
  • Tuition reimbursement
  • Stable-Low Turn Over
 
Your unique role with the company:

This position serves as the technical liaison between manufacturing, marketing and sales. The position will provide technical leadership to customers on the use of the company’s products for multiple applications
 
  • Undertake management responsibility for technical activities at a major accounts and potential accounts.
  • Visit customers and work with them to enhance the use of products.
  • Develop customer relationships with key production / technical personnel.
  • Report on work being done with customers.
  • Manage trials conducted at internal lab facility or customer facilities.
  • Assist the respective sales team members with the development and revisions of sales plans semi-annually based on existing projects.
 
What we are looking for in a Candidate:
  • Technical degree
  • Five+ years of experience
  • Ability to communicate on all levels with customer and company personnel with strong presentation skills are   essential. 
  • Ability to organize and carry out related projects, to include working with customer (and potential customer staff) as well as internal lab staff. 
  • Must be willing and able to travel extensively across the US and Canada
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